Head of Sales and Brand Reputation

At EPISODE Hotels we are building a revolution in hospitality which combines design and technology. Our guests will be able to perform almost all the operations with the help of technological solutions that are gradually being implemented at EPISODE. We see technological innovations as a solution for upscale convenience and comfort and are looking for people who will be able to genuinely share our vision.

About the Role:

Episode Hotels is seeking an enthusiastic, results-driven Head of Sales and Brand Reputation to join our team. In this role, you will be responsible for driving revenue growth, managing sales performance across all channels, and strengthening the hotel’s brand reputation through proactive market positioning and guest feedback management. You will work closely with marketing and operations teams to ensure a consistent, high-quality guest experience from acquisition to post-stay engagement. 

Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth

• Set and optimize pricing based on market trends

• Manage and improve sales channels (OTA, corporate, direct bookings)

• Lead the sales team and track performance against targets

• Build strong relationships with clients and partners

• Analyze market trends and identify growth opportunities

• Prepare and review sales performance reports

• Collaborate with marketing on campaigns and brand initiatives

• Monitor guest feedback and actively manage brand reputation

Qualifications & Skills:

• Proven experience in sales, preferably within hospitality, tourism, or service industries

• Strong understanding of revenue management, pricing strategy, and market positioning

• Experience working with OTA platforms (e.g., Booking.com, Airbnb, Expedia) is an advantage

• Excellent communication and relationship-building skills with both corporate and individual clients

• Ability to analyze data and translate insights into actionable sales strategies

• Strong negotiation skills and results-driven mindset

• Experience in team coordination or leadership roles

• Strong problem-solving skills and proactive approach to challenges

• Fluent in English (additional languages are an advantage)

Benefits:

• Preferential rates on food & accommodation

• Access to discounted online learning & development resources

• Hybrid flexibility (2 days per month)

• Competitive salary

• Dynamic and supportive work environment

• Comprehensive health insurance coverage

Interested candidates should send their resumes on the following email address: career@episodehotels.com and indicate “ Head of Sales and Brand Reputation” in the subject field. Or you can use link - https://episodehotels.typeform.com/vacancy-episode

As a result of reviewing the resumes, contact will be made only with candidates who have moved on to the next stage. Candidates will be selected on the basis of a competitive interview.